Google Tag Manager
All tags managed centrally — tracking updates ship without touching site code.
AUTOMATION SPECIALIST
The right automation tool for your stack, not just the one I know.
GoHighLevel, Zapier, Make, or n8n. I build in whatever your business already runs on, so you're not rebuilding your systems to fit my skillset.
live in your CRM the moment a lead comes in
Pick your platform, see the work.
I build in whatever your business already runs on. Click a platform to see real case studies and workflow breakdowns.
GoHighLevel
CRM, pipelines, funnels, and calendar-to-follow-up systems for service businesses.
See GHL work
Zapier
Fast, app-to-app automation for teams already spread across single-purpose tools.
See Zapier work
Make
Visual, branching automation for multi-step logic and data-heavy workflows.
See Make workDoes any of this feel familiar?
Important parts of your customer journey still depend on someone remembering the next step. These are the gaps I fix with automation, in whatever platform your business already runs on.
A lead fills out your form — and then waits.
No immediate reply or assigned owner. By the time someone notices, the lead may have contacted a competitor.
The solution
Instant lead response and routing
Reply instantly, create the opportunity, assign an owner, and start the next follow-up.
Your pipeline no longer reflects reality.
Deals sit in the wrong stages, follow-up gets missed, and no one knows what needs attention.
The solution
Automated pipeline management
Update stages from forms, bookings, replies, and completed actions so the CRM stays accurate.
Your funnel, calendar, and CRM feel disconnected.
Bookings happen, but contact data, pipeline stages, and follow-up do not stay connected.
The solution
A connected booking journey
Connect the page, form, calendar, pipeline, confirmations, and reminders into one journey.
Your texts aren’t reliably reaching leads.
Incomplete registration or sender configuration can cause messages to fail or reach fewer leads.
The solution
A2P and messaging setup
Complete A2P registration, configure business details, and test messaging before launch.
A four-step build framework — from audit to handoff.
Every project follows the same sequence so you can review the logic, scope, and customer journey before anything goes live.
Discover & audit
We review your current CRM or automation setup, customer journey, manual work, and communication gaps. You receive a confirmed scope showing what should be fixed, built, or automated first.
Map & approve
I map the pipeline stages, triggers, actions, messages, decision branches, and exceptions. You review the proposed system before the build begins.
Build & validate
I build the approved system inside your account and test forms, calendars, messages, pipeline updates, notifications, and workflow branches before launch.
Launch & handoff
Once approved, I publish the system and walk you through what was built. Documentation and post-launch support are included according to the agreed scope.
Google Analytics & Tag Manager.
Implemented live on this site — GA4 and Tag Manager, verified in realtime.
Google Analytics 4
Live traffic, engagement, and measurement events — validated in realtime after deployment.
Built around the customer experience, not just the workflow.
Jomel Noriega
Automation Specialist
I build systems that feel clear, reliable, and human — because the best automations should support the customer experience, not replace it.
My background is six years in customer support, so I build from the customer’s point of view first. That means every automation is designed to feel thoughtful and useful, not robotic or overly complicated.
That same thinking extends to AI — Claude and n8n show up inside builds to draft follow-up copy, triage replies, and run small AI agents alongside your automations, not as a gimmick bolted on top.
Customer-first builds
Every automation is mapped from the customer journey first, not just the backend logic.
Direct line, every time
You talk to the person designing and building the system — not a rotating team.
Reliable by design
Each workflow is tested end to end before launch so it performs the way real customers will use it.
Credentials & training
HLA Automation Builder
Built a complete CRM system using HighLevel, recognized and validated by HL Accelerator.
n8n Quickstart | n8n academy
Built practical n8n workflows and an AI agent using triggers, data transformation, error handling, and connections to real data.
Make Foundation
Completed all courses within Make Foundation and created their first automation, demonstrating proficiency in the basics of automation on a no-code platform.
tech stack
In their words, not mine.
These speak to how I work, not automation results — for the actual outcomes, see the case studies above. Don't take my word for either — read the verified reviews on my Upwork profile →
Return offer · employer of 5 years
"Your contributions over the years have always been appreciated, and if you are open to returning, we would be happy to offer you a pay increase to reflect your value to the team."
Gear Elevation · return offer, 2025
✓ Verified Upwork review
"Jomel is a hard worker, quick learner, and great communicator. Highly recommended!"
Matt R.
✓ Verified Upwork · "Clear Communicator"
"Positive attitude, prompt communications. Thank you!"
Anton D.
HR reference
"Jomel can be a valuable asset to any company looking to onboard him."
Megan Reeder · HR Generalist, ItsWorthMore.com LLC
The real price isn't the build. It's leaving things the way they are.
A proper setup is a one-time build that keeps working long after it's done — scoped on our call around what your business actually needs.
Half-used CRM or automation subscriptionONGOING COST
A hire to manage manual follow-upONGOING COST
Leads lost to slow response timeONGOING COST
A system built once, correctlyONE-TIME · QUOTED ON THE CALL
Fixed price, agreed before the build starts — no hourly meters, no surprise invoices.
Low risk on your side.
Here's how I keep this safe and simple for you.
Yes. No obligation, no pitch deck. We talk through what's actually breaking and what's worth automating first.
Always. You'll see the full plan and exact scope before any build starts, so there are no surprises on the invoice or the timeline.
You do. Everything is built inside your own account — GoHighLevel, Zapier, Make, or n8n — and I walk you through it so you're never locked into me just to keep it running.
No — I keep my client list small on purpose. Every build is hands-on and I work with clients directly, so quality stays high instead of spreading thin.
That's the most common starting point. Most clients are already paying for a CRM or automation tool and using a fraction of it — that's exactly what the first call is for. We figure out what you actually have and what's worth building on top of it.
Let’s build a CRM experience your clients will actually feel.
Tell me what you want to automate and I’ll help turn it into a thoughtful, reliable system.
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All nine workflows from this page in one PDF — the problem each one solves, how the automation works, and the step-by-step flow. Free, sent straight to your screen.
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